Barcelona Hotels
I had engaged Naco Logistics to secure my accommodation for the 27th of August, 2023 to the 1st of September, 2023 in respect of the NBA Conference that held in Abuja. Frankly, Naco Logistics made the booking process smooth and when I got to the hotel, I only presented my ID card and informed the staff that I have accommodation under Naco Logistics. She simply checked a list, saw my name and handed over my room key to me. No more questions. So the entire booking process went smoothly. However, while Barcelona Hotel is a very big Hotel, the standard has fallen so low. The hotel has a very bad management system now. Complaints are hardly looked into and the hotel is understaffed. The bedspreads, pillowcases, duvet covers and towels are very old and overdue for a change. The ordinarily white bedspreads, pillowcases, duvet covers and towels have now turned brown, thereby making the use of same repulsive.
My advice to Naco Logistics is to pay periodic physical visits to the various hotels in its list, in order to de-list any hotel that has gone below the standard. Regards